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High Performance Operational Software and Control Systems
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Doing More With Less - SmartMoves solves productivity and space issues for St. Elizabeth Regional Health Services
SmartMoves WX, Warehouse Execution software by Tech King Operations has been implemented by St. Elizabeth Regional Health Services, Lafayette, IN to solve their productivity and space problems. read more »

SmartMoves successfully manages complex ins-and-outs of ASRS
SmartMoves, the Warehouse Control System from Tech King Operations, has been successfully implemented to manage inventory and activities of a 3 aisle mini-load system designed to stage and consolidate completed orders. read more »

SmartMoves In Warehouse Automation
Tech King Operations, the Software and Controls company that developed “Champ”, the highly successful, PC based, distribution conveyor control system, announces “SmartMoves” Warehouse Control System (WCS). read more »

Success Strategies

Have an ERP and think you need a WMS? Maybe Not!

If you have a working ERP system, you don't have to scrap it or buy software with redundant functionality to get what you you need. Consider adding specific functions with a "Warehouse Control System."
Learn more...

Liquor Distributor In-sources Operations

Software simplifies management of warehouses in Las Vegas and Reno. Silver State Liquor and Wine had a growing problem. A year ago, its 3PL no longer had the capacity to manage the increasing volume flowing through its warehouses.
Click here to find out how Tech-King Operations was part of the solution [pdf]

A Warehouse Manager's Best Friend

New warehouse control software automates order fulfillment processes for Sergeant's Pet Care Products. Shipment volumes at the 150,000 sq.-ft. Memphis Distribution Center of Sergeant's Pet Care Product had doubled. As the number of shipments increased, so did the number of picking and shipping errors.
Click here to find out how Tech-King Operations was part of the solution [pdf]

Client Support Services

Taking Your Call In An Emergency:

  • All calls handled by technical support staff.
  • Rotating service assignments cover non business hours
  • 30-minute guaranteed call back
  • Remote Modem Connection for Trouble Shooting and Online Support
  • Escalation plans to involve additional services and dispatch technical person to site if required.
  • Technicians have access to electronic project archives to product documentation for trouble shooting purposes.

Base Coverage Program:

  • Operator and Maintenance Technical Assistance
  • 1 Year or 2000 hours of system/equipment operation
  • No additional cost beyond the contract
  • 1st Month of operation: 24 hour/day, 7 day/week remote dial-up coverage is provided.
  • Remote dial-up and tech support coverage provided for the remaining warranty period is 8:00 a.m. - 5:00 p.m., Monday through Friday

Extended Coverage:

  • Additional annual cost based on original project size and complexity
  • Remote tech support coverage provided is 6:00 a.m. - 12:00 a.m., Monday thru Friday, 8:00 a.m. - 5:00 p.m., Saturday & Sunday.
  • A system audit visit occurs following month 3 of operation.
  • Onsite refresher training session for Operators and Maintenance (coincides with audit trip)

Total Coverage:

  • Additional annual cost based on original project size and complexity
  • Remote tech coverage provided is 24 hours/day 365 days/year
  • A system audit visit occurs following month 3 of operation
  • Onsite refresher training session for Operators and Maintenance (coincides with audit trip)
  • 2nd audit/refresher training in month 12

Additional Support Options:

  • Multi-site Coverage Program Discounts
  • Charge on a per call basis outside the programs
  • Continue coverage on a month to month basis
  • Debit Card Program
  • Follow-up refresher training
Material Handling Industry of America
Order Fulfillment Council